Privacy Policy | K9 Bed Bug Detection

K9 Bed Bug Detection of Nebraska (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (if applicable), contact us, request a K9 inspection, schedule an appointment, or otherwise interact with our bed bug detection services.

This policy applies to information collected through our services, phone, email, in-person interactions, or any other means. By using our services or providing us with personal information, you consent to the practices described in this policy. If you do not agree, please do not provide your information or use our services.

Information We Collect

We collect information necessary to provide accurate K9 bed bug detection services, schedule inspections, process payments, and improve our operations.

Personal Information You Provide:

Contact details: name, mailing address, phone number, email address.
Service-related information: property address, details about your suspected bed bug issue, home layout or access instructions, photos or descriptions you submit.
Payment information: credit card details, billing address (processed securely through third-party providers).
Other: any additional details you share during consultations, follow-ups, or customer service interactions.

Information Collected Automatically:

Usage data: IP address, browser type, device information, and pages visited on our website (if applicable).
Cookies and similar technologies for analytics, functionality, and basic website performance.

Information from Third Parties:

We may receive limited information from referral partners, online directories, or payment processors as needed.

We do not knowingly collect sensitive personal information (such as health data beyond service descriptions) unless voluntarily provided in the context of your service request.

How We Use Your Information

We use the collected information for the following purposes:

To respond to inquiries, provide quotes, and schedule/perform K9 bed bug detection inspections.
To process payments and send receipts or invoices.
To communicate about appointments, inspection results, follow-up recommendations, warranties, or service updates.
To improve our services, train our K9 teams and staff, and conduct internal business analysis.
For marketing (e.g., newsletters or promotions about bed bug prevention tips), but only with your consent where required.
To comply with legal obligations, prevent fraud, or enforce our terms.

Sharing Your Information

We do not sell your personal information. We may share it in these limited cases:

With service providers (e.g., payment processors, scheduling software, or veterinary/support subcontractors) who assist in delivering our K9 detection services and are contractually obligated to protect your data.
As required by law, court order, or government request.
In the event of a business transfer (merger, acquisition, or sale of assets), your information may be transferred as part of that transaction.
With your explicit consent for any other purpose.

We do not share data with unrelated third parties for their marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes secure payment processing and limited internal access. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined above, comply with legal obligations (e.g., tax or service records), or resolve disputes. When no longer needed, we securely delete or anonymize it.

Your Rights and Choices

You may:

Request access to, correction of, or deletion of your personal information (subject to legal exceptions).
Opt out of marketing communications (e.g., via unsubscribe links in emails).
Withdraw consent where we rely on it (this may limit our ability to provide services).

For Nebraska residents and others, you can exercise these rights by contacting us (details below). We will respond within a reasonable timeframe, typically 30–45 days.

Note on Applicability: If our business qualifies as a small business under applicable thresholds, certain comprehensive state privacy laws (like the Nebraska Data Privacy Act) may not fully apply, but we still honor these rights where feasible.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it.

Cookies and Tracking

Our website (if any) may use essential cookies for functionality. You can manage cookie preferences through your browser settings. We do not use tracking for targeted advertising across unrelated sites.

Third-Party Links

Our communications or website may contain links to external sites. We are not responsible for their privacy practices. Review their policies before providing information.

Changes to This Privacy Policy

We may update this policy periodically. We will notify you of material changes by posting the new policy with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your data, please contact us:

K9 Bed Bug Detection of Nebraska